Project Summary
We are seeking a: Store HRBP who enables a positive employee experience through strong listening, high engagement, and quick, practical resolution of employee relations. The role ensures alignment between business needs and people practices at the store level. Key Skills: • Strong listening, empathy, and interpersonal skills • High agility and comfort with real-time problem-solving • Ability to balance policy with practical, employee-centric solutions • Strong communication and conflict-handling skills • Business orientation with a people-first mindset
Qualifications
MBA Preferred
Experience
2-4 years
Technical Skills
- Knowledge in MS Office Suite
Customer Service
- Provides support for others.
- Reports Information
- Listening Skills
Written and Verbal Communication
- Writes clearly and concisely.
- Provides appropriate feedback, either independently or when asked.
- Expresses ideas.
Problem-Solving
- Imagines alternatives.
- Identifies problems and potential solutions.
- Analyzes information.
Organizational Skills
- Handles details.
- Follows through on tasks.
- Demonstrates effective time management.
Tasks & Deliverables
Key Stakeholders for the Project
Employee Listening & Engagement <u>Tasks</u>
- Act as the first point of contact for employees on people-related matters.
- Proactively listen to employee concerns and identify underlying issues.
- Facilitate regular engagement touchpoints and interactions at the store level.
- Collaborate with Store Leadership to review engagement feedback. <u>Deliverables</u>
- Timely resolution pathways for employee concerns.
- Engagement insights and themes shared with Store Leadership.
- Improved employee morale, inclusion, and sense of belonging.
Store-Level People Resolution <u>Tasks</u>
- Address employee queries, grievances, and interpersonal conflicts promptly and sensitively.
- Enable on-the-ground resolution of people issues, applying policy with practical judgment.
- Escalate cases only when necessary, ensuring minimal disruption to store operations. <u>Deliverables</u>
- Reduced escalations to central HR.
- Fair, consistent, and timely closure of people-related cases.
- Stronger trust between employees, managers, and HR.
Business Partnership <u>Tasks</u>
- Partner with the Store Manager on workforce planning, attendance, and productivity matters.
- Advise Store Managers, Floor Managers, and Team Leads on people practices and employee handling.
- Provide HR inputs into daily store operations and decision-making. <u>Deliverables</u>
- Improved workforce planning and attendance management.
- Consistent application of people practices across the store.
- HR-aligned decisions supporting business outcomes.
Talent & Performance Support <u>Tasks</u>
- Support onboarding and ensure smooth integration of new joiners.
- Enable performance management processes, feedback cycles, and development conversations.
- Identify early signs of disengagement or underperformance and intervene proactively. <u>Deliverables</u>
- Faster assimilation and productivity of new joiners.
- Timely performance feedback and development actions.
- Reduced attrition and improved performance outcomes.
Compliance & HR Operations <u>Tasks</u>
- Ensure statutory compliance and adherence to HR policies at the store level.
- Maintain accurate employee records and documentation.
- Support audits and compliance checks as required. <u>Deliverables</u>
- Zero compliance deviations at the store.
- Updated and audit-ready people records.
- Smooth audit closures and risk mitigation.
LOCATION
SOUTH DELHI
WORK MODE
Work From Office
COMPENSATION
Commensurate with role and project responsibility
TYPE OF RETURNSHIP
Work from Office
PERIOD OF RETURNSHIP
6 months
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